TY  - JOUR
T1  - After-hours telephone triage: Reducing the financial burden—reply
AU  - Melzer SM
Y1  - 2004/02/01
N1  - 10.1001/archpedi.158.2.186-b
JO  - Archives of Pediatrics & Adolescent Medicine
SP  - 185
EP  - 186
VL  - 158
IS  - 2
N2  - 
In contrast with the experience described by Drs Foels and Terranova, in which a health plan provides nurse call center telephone triage for members at no cost to the physicians, most pediatric practices that use nurse call centers for after-hours telephone care pay a fee for these services. Although children's hospitals that sponsor call centers frequently underwrite a portion of the costs,1 the financial burden, with charges ranging from $5 to $15 per call, can be substantial.

SN  - 1072-4710
M3  - doi: 10.1001/archpedi.158.2.186-b
UR  - http://dx.doi.org/10.1001/archpedi.158.2.186-b
ER  -