RT Journal
A1 Melzer SM
T1 Pediatric after-hours telephone triage and advice: Who benefits and who pays?
JF Archives of Pediatrics & Adolescent Medicine
JO Archives of Pediatrics & Adolescent Medicine
YR 2003
FD July 1
VO 157
IS 7
SP 617
OP 618
DO 10.1001/archpedi.157.7.617
UL http://dx.doi.org/10.1001/archpedi.157.7.617
AB 
After-hours telephone care, which is primarily focused on providing clinical triage and advice, represents a unique set of challenges. The typical pediatrician in office practice will receive approximately 1000 after-hours triage and advice calls per year.1 These calls involve significant medicolegal risks and require a high level of clinical judgment to undertake an accurate assessment and ensure a safe and appropriate disposition.