This remarkable manual would be a bargain at twice the price, and the physician whose office contains a dog-eared copy of it will be fortunate indeed. He will also be the envy of his colleagues, for his staff and office will be models of courtesy, cleanliness, and efficiency. But its usefulness is not only for the private office; medical school offices and libraries will find it equally valuable. The publisher's stated purpose is "to help increase the efficiency of the office staffs, thus providing the doctors more time to practice medicine."
Excluding medical expertise and intramural rules and regulations, nearly every conceivable relevant question is answered in these pages. There are sections on how to handle billing and collection problems, complete insurance forms, use the telephone correctly, transcribe dictated medical documents, maintain supplies, assist the physician in preparing a manuscript—all of the major tasks medical assistants are called on to